Run
Run: An embedded pod that keeps all nine gates improving, month after month.
Small, Medium or Large pods with AI agents watching every gate.
Signs you need this stage
You will recognise these.
Everything in Run
Pick a pod size.
How AI and experts split the work
AI watches every gate daily and alerts the pod to changes.
The pod decides what matters, ships fixes and reviews results monthly.
What you get
FAQ
An embedded CXWorks team, for example a DCX lead, analyst, merchandiser and developer, plus AI agents that watch all nine gates every day. It keeps your digital customer experience improving month after month.
A Build sprint fixes a set list of roadmap issues in 90 days. A Run pod is ongoing: it tests, tunes and ships improvements every month, so gains keep compounding.
It is the usual path, because the pod then starts from a clear roadmap. If you already know your earliest failing gate, a pod can start with a short onboarding review instead.
Small suits one storefront with a focused catalog. Medium adds a merchandiser and developer for several categories or storefronts. Large is a full team with a dedicated pod lead for many storefronts or regions.
Conversion testing, search and merchandising tuning, catalog data upkeep, analytics and tracking, AI search visibility and growth marketing. The mix follows whichever gate is weakest that month.
AI agents monitor search logs, speed, tracking, feeds and AI answers, and flag changes. The team decides what matters, ships the fix and checks the result.
A fixed monthly retainer based on pod size, catalog size and number of storefronts. No hourly billing, and the price is agreed before you start.
A monthly review, a live roadmap, shipped tests and fixes, and a gate-by-gate report on what moved and why.
Quick wins usually ship in the first month. Testing and merchandising gains build over three to six months as each cycle sharpens the next.
Yes. You can move between Small, Medium and Large as needs change. Pods run on a rolling monthly basis after an agreed minimum term.
Yes. The pod works inside your existing platforms (Shopify, Adobe Commerce, SAP, GA4 and others) and alongside your own staff and agencies.
Build: our services