Digital Merchandising Audit
Digital Merchandising Audit
Find Where Your Digital Storefront Is Losing Customers
Who it is for
Get it when:
Gates it covers
What happens after a search
One in six searches finds nothing.
- Relevant resultsFound and clicked58%
- Zero resultsValid terms, nothing shown17%
- Weak resultsShown, not clicked15%
- Exit after searchLeft the site10%
A typical large catalog. Most zero-result searches are real part numbers or specs with missing data or synonyms.
What we check
Checklist by gate.
What you get
Delivered as:
How it works
AI first, experts always.
Sample report
What the report looks like.
In depth
Digital Merchandising Audit
Your products may be strong, but can customers easily find the right products, understand their options, and move confidently toward purchase?
Our Digital Merchandising Audit examines your digital storefront to uncover gaps in findability, relevance, product presentation, and merchandising performance.
We assess your digital merchandising experience from product discovery through consideration and purchase, focusing on how effectively customers can find, understand, and engage with your product range.
We begin with findability across branded and on-site search, navigation, category structures, rankings, and product discovery. This reflects Merchandising's role in Gate 2, while also supporting Growth Marketing's broader findability work.
FAQ
2 weeks. AI does a first pass, then an expert reviews and walks you through it.
Fixed price by catalog size. You know the price before we start.
Catalog health score, Zero-result search report, Batch cleanup plan and price, One-page Nine Gates snapshot.
Yes, if you book the Diagnostic within 60 days the fee is credited.
Read-only access to analytics and search logs helps. We can start with public pages only.
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