CRO Audit
CRO Audit
Find Where Customers Are Dropping Out of Your Journey
Who it is for
Get it when:
Gates it covers
Where shoppers drop
Find the step that leaks the most.
Share of product viewers who reach each step. The audit names the step that leaks the most and why.
What we check
Checklist by gate.
What you get
Delivered as:
How it works
AI first, experts always.
Sample report
What the report looks like.
In depth
CRO Audit
Your website may be attracting valuable traffic, but are customers completing the actions that matter?
Our CRO Audit examines your conversion experience to identify friction, drop-off points, and opportunities to turn more visitors into customers.
We assess the conversion journey from entry point through completed action, identifying where customers encounter friction and where improvements can create measurable commercial impact.
We begin with quantitative analysis of drop-offs and conversion behaviour, examining funnels, journeys, key actions, and stage-level performance. We complement this with qualitative evidence such as session recordings, heatmaps, surveys, exit polls, and heuristic UX evaluation.
FAQ
2 to 3 weeks. AI does a first pass, then an expert reviews and walks you through it.
Fixed price. You know the price before we start.
Issues grouped by gate, Prioritised test backlog, Quick wins, One-page Nine Gates snapshot.
Yes, if you book the Diagnostic within 60 days the fee is credited.
Read-only access to analytics and search logs helps. We can start with public pages only.
More ways to diagnose