CXWorks
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Talk to the CXWorks team.

Phone: +1 (725) 325 5270Office: 5755 North Point Pkwy, Alpharetta, GA, USAEmail: info@cxworks.comSupport: idris@, rithik@, sowmya@cxworks.com
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1Send. Tell us what you need.
2We reply. Within one business day.
3Call. 30 minutes to pick the right start.

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In their words

What clients say about working with us.

DCX Strategy and Transformation
The DCX roadmap gave our leadership one shared view of the journey. For the first time we fixed causes, not symptoms.
Michael TurnerDirector of Digital Strategy, Ridgeline Industrial Supply
Conversion Rate Optimization
Checkout tests were planned from real evidence, not opinions. Conversion went up and stayed up after each release.
Charlotte HughesHead of Ecommerce, Hartwell Home & Living
AI Search Visibility (GEO)
Within weeks we were showing up in AI answers for our core categories. Being cited changed our inbound mix.
Olivia BennettMarketing Director, Coastline Wellness
Digital Merchandising
Zero-result searches fell by more than two thirds. Our buyers find part numbers on the first try now.
Ryan MitchellMerchandising Manager, Northbay Outfitters
Catalog and Product Data
One template fix improved thousands of product pages at once. The catalog work paid for itself in the first month.
Seán O'ConnorEcommerce Manager, Liffey Electrical Wholesale
Digital Analytics
Our GA4 numbers finally match the ERP. The team stopped arguing about data and started acting on it.
Priya RamanDirector of Analytics, Veda Consumer Brands
Growth Marketing
Paid and organic now work as one plan. Cost per order dropped while new customer revenue grew.
Jessica AlvarezMarketing Manager, Brightwater Apparel
Ecommerce Website Development
The replatform landed on time with no traffic loss. Search, filters and B2B ordering all work better than before.
Daniel ClarkeIT Director, Pennine Tool Co.
Customer Experience Consulting
They mapped every step our customers take, online and offline. The quick wins alone justified the engagement.
Emily TremblayVP Customer Experience, Maple Ridge Home
Customer Journey Optimization
Drop-off between search and cart was costing us more than we knew. Fixing that one step lifted revenue across the site.
Jack HarrisonHead of Digital Product, Southern Cross Electronics
Ecommerce Consulting
Straight answers on platform, pricing and operations. Their advice saved us a year of trial and error.
Aoife MurphyManaging Director, Wicklow Beauty Co.
Run pods
Our Run pod feels like part of the team. AI flags issues daily and their experts fix them before we notice.
Arjun MehtaDirector of Ecommerce Operations, Saffron Home Retail

In depth

Talk to the team

Tell us what you sell, how buyers reach you and where you think the journey breaks. We will reply within one business day with the best place to start.

Not sure yet? A free AI scan is the quickest way to see your Nine Gate score.

Build: our services

Build 01DCX Strategy and TransformationOne roadmap and one team owning every gate.Gates: All nineViewBuild 02Conversion Rate OptimizationA testing program that fixes causes, not symptoms.Gates: Usability, Trust, ConversionViewBuild 03AI Search Visibility (GEO)Be the brand ChatGPT, Gemini and Google AI Mode recommend.Gates: DiscoverabilityViewBuild 04Digital MerchandisingSearch, filters and categories that turn browsing into buying.Gates: Findability, RelevanceViewBuild 05Catalog and Product DataClean, complete product data for search, filters and AI answers.Gates: Discoverability, Findability, ClarityViewBuild 06Digital AnalyticsTracking for orders and leads that every team trusts.Gates: All (the measuring layer)ViewBuild 07Growth MarketingMore value from the traffic you already pay for.Gates: Discoverability, RetentionViewBuild 08Ecommerce Website DevelopmentBuilds, migrations and template work that ship on time.Gates: Usability, AssistanceView
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